Privacy Policy

Wunder + Kin Artspace respects your privacy and takes the protection of personal information seriously.
This policy explains what information we collect, why we collect it and how we use it.
Our use of personal information is governed by applicable UK data protection law, including the UK GDPR and Data Protection Act 2018.

Who we are

Wunder + Kin Artspace is the organisation responsible for the personal information collected through our website, booking system and studio activities.
Wunder + Kin Artspace
100 Banks Road
West Kirby, Wirral
CH48 0RE
hello@wunderandkin.co.uk

Information we collect

Depending on how you interact with Wunder + Kin, we may collect:

• parent or carer name;

• contact details;

• child's name and age;

• emergency contact details;

• allergy and medical information;

• additional needs or accessibility information;

• booking and payment information;

• photography and social media preferences;

• communications and enquiries;

• ​and information needed to manage parties, workshops and other activities

​We only ask for information that we reasonably need to provide our services safely and effectively.

How we use your information

We may use personal information to:

• process and manage bookings;

• communicate with parents and carers;

• provide our classes, workshops and events;

• keep children safe;

• respond to medical or emergency situations;

• manage payments and accounts;

• respond to enquiries; improve our services;

• send marketing communications where you have agreed to receive them;

• and comply with our legal obligations.

​Children's information

We understand that information about children requires particular care.
We only collect information about a child where it is reasonably necessary for providing our services, managing their safety or meeting a legal obligation.
We will not use children's personal information for unnecessary marketing purposes.
We will not sell children's personal information.

Medical and safeguarding information

Information about allergies, medical conditions, disabilities or safeguarding matters may be particularly sensitive.
We will only collect and use this information where there is a legitimate reason to do so, such as keeping a child safe or providing appropriate support.
Access to sensitive information will be limited to people who reasonably need it.

Photography and social media

Where we photograph or film activities, we will follow the photography and social media arrangements set out in our Terms & Policies.
We will not use identifiable images of children for promotional purposes without the appropriate consent.

Sharing information

We will not sell or rent your personal information.
We may share information with appropriate third parties where necessary to:

• provide our services;

• process payments;

• operate our booking system;

• provide website or IT services;

• comply with legal obligations;

• respond to emergencies; or

• protect a child or another person's safety.

Where we use service providers to process personal information on our behalf, we expect them to handle information securely and appropriately.

Keeping information secure

We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.
No method of storing or transmitting information is completely secure, but we will take appropriate precautions to protect the information we hold.

How long we keep information

We only keep personal information for as long as we reasonably need it.
Some information may need to be retained for longer to meet legal, accounting, safeguarding or insurance requirements.
When information is no longer required, it will be securely deleted or disposed of.

Your rights

Depending on the circumstances, you may have rights under UK data protection law including the right to:

• ask what personal information we hold about you;

• request correction of inaccurate information;

• request deletion of information in certain circumstances;

• object to certain uses of your information;

• request restriction of processing in certain circumstances; and

• withdraw consent where we rely on consent.

If you would like to exercise a data protection right or ask a question about how your information is used, please contact us.
You also have the right to raise a concern with the Information Commissioner's Office (ICO) if you believe your personal information has not been handled appropriately.

Cookies

Our website may use cookies and similar technologies to make the website work, understand how it is used and, where applicable, support marketing.
Further information about cookies and your choices will be provided through our website's cookie notice.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be made available on our website.

Contact

If you have any questions about this Privacy Policy or how we use your information, please contact:
Wunder + Kin Artspace
100 Banks Road,
West Kirby, Wirral
CH48 0RE
hello@wunderandkin.co.uk